Welcome

Welcome to my shop! All items in my shop are handmade by me in my smoke-free home.

I offer complimentary gift wrapping upon request. Just send a note in the "Message to Seller" to let me know your purchase is a gift.

Check back often, I'll be adding pieces and updating the shop regularly.
I also offer custom jewelry design. I'd love to hear your ideas for custom pieces, send me a Convo and we'll see what we can come up with!

Payments

PayPal is the preferred method of payment and is due at the time of purchase.
If you do not have a PayPal account you can still make secure payments through PayPal using your Visa, Mastercard, Discover or AMEX card.

Your payment details are not kept on file with Juicy Lucy and your e-mail, address, or any other personal information will never be shared with a third party.

Please Convo me if you have any problems with the checkout process and I will gladly assist you. Your order will not ship until payment has cleared. If I do not receive payment or hear from you within 3 days of purchase, I will cancel the order.

Shipping

Orders are shipped First Class via USPS within 3 business days after payment is received. Shipping upgrades and Insurance may be added for an additional fee, please include a note in the "Message to Seller" upon checkout if you would like to add any of these services.

Refunds

I want you to be 100% happy with your purchase. If it is not exactly what you imagined I am happy to work with you to make it right!

If you need to return or exchange an item, please contact me within 14 days of receipt. Items must be in original, unused condition to be elligible for returns or exchanges. Buyer will be responsible for all shipping costs. If an item is in need of repair due to any fault of my own I will gladly fix the item at my own cost.

Custom orders are not returnable or refundable.

Additional

I love hearing your feedback, please feel free to leave it for me after your purchase.

My main goal is customer satisfaction, so if you have a situation where you need something outside of these shop policies please feel free to convo me to see if I can help you.

Legal imprint